💯 this:
“Now the argument always goes: Sure, but you have to manage these machines! The cloud is so much simpler! The savings will all be there in labor costs! Except no. Anyone who thinks running a major service like HEY or Basecamp in the cloud is “simple” has clearly never tried. Some things are simpler, others more complex, but on the whole, I’ve yet to hear of organizations at our scale being able to materially shrink their operations team, just because they moved to the cloud.”
Although it always seems an oversimplification to pick one or the other - in most orgs there will be a mix of systems, some that suit the small or unpredictable wins of public cloud and some that suit going the other way.