“The hard lesson we learnt is that effective, long term remote work requires specific skill sets and DNA to pull off."

I wish people took that as the lesson rather than “remote work doesn’t work”. I also feel like orgs that suddenly became remote/distributed did it poorly in most cases so have come to poor conclusions.

Interesting comments on language, too. Canonical seems to do this well, even with ~100 countries. I’m not sure why that is.

Somewhat a side note, but I agree this with:

While many orgs have the utopian goal of committing the entirety of institutional memory into neat documentation, knowledge maps, and wikis, I have come to realise that it is essentially a pipe dream. If we look around, rarely is an org able to copy another org’s culture or way of working

The list of good traits to look for when hiring for remote/distributed is good, too.

Tony Meyer @tonyandrewmeyer